How to Use the Appointments Booked Report

Feature Availability User Permissions Business Type Time to Complete Skill Level
All plans and the free trial Sales Manager and Admin All business types About 5 minutes Beginner

Summary

Overview: The Appointments Booked report lists the appointments booked through your connected calendar in a date range, with meeting times, links and status, and flags meetings that have passed without an outcome.

Prerequisites:

  • You are a Sales Manager or the Admin.
  • A calendar is connected (Cal.com or TidyCal). See How to Connect Your Calendar (Cal.com or TidyCal).

Step-by-Step Instructions

Step 1: Open the report

  1. Go to Dashboard.
  2. On the Appointments tile, click View. The report opens with the same date preset as the Dashboard.

Step 2: Set the date range

  1. Click the date button at the top right, pick a preset or Custom, and click Apply. The range is based on the date the appointment was booked, not the meeting date.

Step 3: Read the table

  1. The line above the table shows the total, for example Showing 3 appointments booked.
  2. Meetings are sorted by meeting date, earliest first. Columns:
    • Booking Date: when the customer booked.
    • Contact Name (click to open the lead), Company and Email Address.
    • Meeting Date and Meeting Time. A past meeting date with no outcome recorded shows in red.
    • Duration: in minutes.
    • Meeting Link: click View to open the meeting link in a new tab.
    • Priority: Hot, Warm or Cold.
    • Appointment Status: from your calendar: Confirmed, Canceled or Rescheduled.
    • Status: the outcome recorded for the meeting: Completed, No Show, Rescheduled or Canceled. Set status means none is recorded yet.
    • Response Time: time from the lead arriving to the booking. Over 1 hour shows in red.
    • Needs Update: an alert icon means the meeting has passed and no outcome is recorded.
  3. Click a row to open the lead.

Step 4: Search and export

  1. Type in Search name, company, email... to filter.
  2. Click Export CSV to download the rows shown. The file is named appointments- plus today's date.

Verify It Worked

Success criteria:

  • The table lists appointments booked in the range you chose.
  • Each meeting's date, time and link match your calendar.

Troubleshooting

Common errors

  • "No appointments found for this period.": nothing was booked in the range, or nothing matches your search. Fix: widen the date range, clear the search, or check your calendar connection in Settings › Connectors.

Limitations & considerations

  • The report includes canceled and rescheduled bookings. The Dashboard's Appointments tile counts only confirmed ones, so the numbers can differ.
  • The table shows up to 100 appointments at a time. Narrow the range or search to find others.

Next Steps & Related Resources

  • Next steps:
    • How to See Your Appointments
  • Related articles:
    • How to Read the Dashboard
    • How Pippin Sends a Booking Link
    • How to Connect Your Calendar (Cal.com or TidyCal)

Need more help? For more information and assistance, please send an email to support@pippify.ai.

Last Updated: 10/13/2026