How to Use the Complete Your Setup Checklist

Feature Availability User Permissions Business Type Time to Complete Skill Level
All plans and the free trial (some items need a plan that includes the feature) Admin only All business types About 2 minutes to review; each item takes longer Beginner

Summary

Overview: After you click Go live in the setup wizard, your Dashboard shows a Complete your setup card with four optional steps. Each item ticks itself off when the setup is done, and you can dismiss the card at any time.

Prerequisites:

  • You are the workspace Admin and have finished the setup wizard (see How to Complete the Setup Wizard).

Step-by-Step Instructions

Step 1: Find the checklist

  1. Click Dashboard in the left menu.
  2. The Complete your setup card shows a counter, for example 1/4, and the line "Finish these optional steps to get the most out of Pippify."

Step 2: Work through the items

Click an unticked item to open the page where you set it up:

Item Opens Ticked when
Add guidance rules Settings › AI Studio At least one guidance rule is turned on
Connect your calendar Settings › Connectors A calendar (Cal.com or TidyCal) is connected
Add SMS channel Settings › Channels (click the SMS tile) SMS is connected
Invite team members Settings › Users At least one other person has accepted an invitation and is active
  1. Click the item and finish the setup on the page that opens.
  2. Return to Dashboard. The item now shows a tick and is crossed out, and the counter goes up.

If Pippin wrote guidance rules for you in the setup wizard, Add guidance rules is already ticked.

Step 3: Dismiss the checklist

  1. To hide the card at any time, click the X (Dismiss) in its top-right corner.
  2. When all four items are done, the card says "All optional steps complete — your AI SDR is fully operational." You can also click Dismiss checklist at the bottom.

Verify It Worked

Success criteria:

  • Finished items show a tick and a crossed-out label.
  • After you dismiss it, the card no longer appears on the Dashboard.

Troubleshooting

Common errors

  • Invite team members stays unticked: pending invitations don't count. The item ticks once someone accepts and becomes active.
  • SMS is locked on the Channels page: the SMS tile shows Growth plan, because SMS isn't included in your current plan. If it shows Set up lead scoring first, add a Lead Scoring attribute in Settings › AI Studio first. See Why a Feature Is Locked and What Read-Only Means.

Limitations & considerations

  • Only the Admin sees the checklist. Sales Managers and Sales Reps don't.
  • Dismissing is for the whole workspace and can't be undone from the app.
  • Ticked items can't be clicked. To change a finished setup, open the page from Settings.
  • WhatsApp, voice and other channels aren't part of the checklist; set them up under Settings › Channels.

Next Steps & Related Resources

  • Next steps:
    • How to Add Guidance Rules
  • Related articles:
    • How to Connect Your Calendar (Cal.com or TidyCal)
    • How to Connect SMS With Your Twilio Account
    • How to Invite a Team Member
    • How to Read the Dashboard

Need more help? For more information and assistance, please send an email to support@pippify.ai.

Last Updated: 10/19/2026